RNOH Patient Outcome Data

Are you a patient looking for help with using RNOH POD? If so please go to: Patient Outcome Data (POD) information for patients.

The NHS commissioning landscape is changing and there has been a shift in focus towards Patient Reported Outcome Measures (PROMs), especially in Orthopaedics. 

As healthcare continues to prioritise quality and outcomes, clinicians are under increasing pressure to demonstrate the effectiveness of treatments.

In response, the Royal National Orthopaedic Hospital (RNOH) supports the collection of patient-level outcome data using MyCare, a secure patient portal that allows patients to manage their hospital care online. This allows patients to keep all their information in one place, reduce reliance on paper letters, and stay more engaged in their care.

PROMs provide valuable insight into the quality of care from the patient’s perspective. They are simple questionnaires completed at key stages of the patient journey—from the initial outpatient appointment through to discharge and beyond. By comparing responses over time, clinicians can assess the health gains achieved following treatment.

Completing Your Questionnaires (PROMs)

Patients can complete their PROMs digitally in a way that is convenient and accessible:

-->Via the MyCare patient portal or mobile app

-->Through a secure link in an email sent from noreply@uclh.nhs.uk

From any location with internet access.

This digital approach improves accessibility and reduces the risks associated with paper-based questionnaires.

Reminders and Support

You may receive reminders to complete your questionnaires, as they are an important part of your care and help your clinical team understand how you are feeling.

These reminders may be sent:

  • By phone call
  • Via secure messages in MyCare

If you need help accessing or completing your questionnaires, support is available- please refer to the contact details below.

Need Help?

If you require assistance with accessing or completing your questionnaires, please contact the POD team:

Email: rnoh.podsupport@nhs.net

Phone: 020 8909 5108

 

Tailored Digital Solution

Through MyCare, you can easily complete your questionnaires (PROMs) at a time that suits you, helping your clinical team understand how you’re feeling and track your progress over time. You can also manage your care in one place- view your appointments and letters, check test results, prepare for visits, join video appointments, and securely communicate with your care team.

For clinicians, MyCare supports access to patient-reported information, helping to build a clearer picture of patient outcomes and experiences. By bringing together these features, MyCare helps improve communication, supports better-informed clinical decisions, and enhances the overall patient experience.

Summary

PROMs are an important part of understanding patient outcomes and improving healthcare services.

Using MyCare, patients can easily complete questionnaires online, while clinicians can access meaningful data to support treatment decisions and ongoing care.

For further information about PROMs, please visit:

 

Glossary

Clinical Outcomes - The combination of clinician recorded data and PROMS that POD collects which allows us to measure the success/quality of the treatment pathways we offer.

  • POD - Patient Outcome Data
  • PROMS - Patient Reported Outcome Measures
  • EPR - Electronic patient record
  • Pathway - The route through the hospital that a patient’s care takes i.e. from referral to discharge from the clinical unit.

Further information - Patient Outcome Data (POD) information for patients