On site accommodation

Please note: the RNOH Trust is unable to accommodate an adult patient or adult relatives (18 years and over). Please check on the internet for local hotels/Air B&B’s in the area.

There are 16 single parent bedrooms that can be allocated to a parent whose child are aged between 0-17 years old.

The accommodation on site is basic and very limited and it is advisable to provide your details in advance so you can be placed on the parent waiting list by contact directly 020 8909 5872.

Please be aware a parent booking is not a guarantee as we are unable to predict what rooms will become available until the admission date. However, a parent can sleep on the ward as a pull-out bed is available beside the patient on the Children’s Unit.

The accommodation may not be suitable for anyone with some disabilities as the rooms are on first floor level with no lifts or rail assistance.

The parent accommodation rooms are for single occupancy (no sharing permitted with any other family members/pets) and is provided with a courtesy set of basic hospital bedding and towels. The kitchen, bathroom, showers, toilets and a laundrette facilities are shared with the other parents. There is not a lounge/TV facility provided in this facility.

There is a one-off charge of £17.50. When making a booking/reserving, your visa card details are required.

If you’d like to make a further payment, this will be donated to the RNOH Charity Funds which will help to strengthen & support the hospital to provide the best patient experience. Last year £1.25m was awarded in grants to vital projects, including the upgrade of the Parent Accommodation.

There is a restaurant on site and you can also use the kitchen facilities provided where you are advised to provide your own food and beverages. It is also advisable to provide your own toiletries, hairdryer, any household cleaning/washing products and coins, £1 & 20 pence pieces, for the washing/drying machines.

Any damages/repairs/cleaning made, other than natural wear & tear, will be the guest responsibility to pay/rectify.

The accommodation office hours are: 9:00am - 2:30pm, Monday to Friday.

If the patient’s hospital appointment is cancelled or you no longer need to use the room, please inform the accommodation office directly by phone on 020 8909 5872. Please do not to leave a message with any other ward/department.