Diane Young is the Volunteer Lead at RNOH.Diane Young grapevine.jpg
Here’s what she has to say about volunteering at the Trust.

“We are a small but perfectly formed team with a passion for promoting excellence in volunteering at the Trust. We are committed to offering you the best volunteering experience possible. Volunteers enhance both the patient experience and also support the staff. You will be able to use your wealth of knowledge and experience and also gain new skills and insight whilst “giving back” to the NHS

Our volunteers repeatedly tell us they love working at RNOH and we are proud of them all and the extraordinary role they play in our hospital.“

 RNOH Charity NEW Logo - March 2019.pngVolunteering at the RNOH is fully funded by The RNOH Charity

Our RNOH Volunteer Services team pictured left to right is; Diane, Davina, Keith and Kelvin.Volunteer Services team v2 - August 2021.jpg

Keith Reeve has been involved in RNOH for over 40 years. Keith works one day a week in an admin capacity but he does so much more! With love for anything technical Keith leads our award winning Buggy Service and Radio Brockley. A man of many skills!

Davina Kerstein is our departments volunteer. With her can do will do attitude she has become the back bone of our team and is an award winning volunteer. We don’t know what we would do without her!

Kelvin Zane is our newest team member. With a wealth of experience and knowledge he has a passion for supporting our volunteering network as our Volunteer Coordinator.

His role is to ensure the smooth running of the service on a daily basis.

Diane Young’s role is to oversee the whole of the service and to develop volunteering services across the Trust. This includes liaison with external organisations and create fulfilling roles and opportunities to meet the needs of volunteers and the Trust.

How long does it take to apply?

We aim to have responded to your initial enquiry within 48 hours.

All volunteers must go through the necessary police checks, references, health screening and training and this can take some time to complete. It is likely that you will not be able to start volunteering until at least three months after we receive your application form.

Do you take everyone?

We will always try to help an applicant find a role, but in some cases we might not have something suitable. While we appreciate all offers of help that we receive, not all roles are suitable for everybody wishing to volunteer.

Some roles require particular skills or personalities, whilst others may have a limited number of places available.

It is a requirement that all our volunteers are fully vaccinated against Covid-19.

Do volunteers receive training?

Yes, following your successful interview, references, DBS and Occupation Health clearance you will undertake an induction as part of our recruitment process. The Volunteer Services team are always on hand to guide you and give you feedback. You are never left on you own!

Can I arrange work experience , placements or Shadowing a Doctor  at the RNOH?

Volunteer Services do not organise work experience, shadowing or healthcare placements

I am free over the summer holidays - can I volunteer for this period only?

No. We ask you to commit to a minimum of 9 months for a volunteering role. This is because preparation to become a volunteer is intensive and recruiting volunteers for any less time commitment would be cost inefficient to GOSH

Do you take volunteers younger than 18?

Currently our minimum age is 18 for volunteering. We take a small number of 16 year olds under a specific school projects but we have very limited places available for this.

For more information, please contact us at:

Volunteer Services Office

Email: rnoh.volunteering@nhs.net
Tel: 020 8909 5394

 

“Volunteer services have been fantastic in keeping us informed. The newsletters are a breath of fresh air. We felt connected during lockdown. The service has been so supportive and knowing you are there is good”. Patti

“Thank you so much for the whole experience – it has been wonderful and I feel very privileged to have had this opportunity. I have learnt so much and it has opened my eyes to how a hospital works and the many roles and people involved.” AJ

“It is always a privilege and a pleasure to volunteer at RNOH” Barbara

“I had tears in my eyes just now when I just opened my thank you card”. Suda

“No need to thank me I enjoy and find it fulfilling that I am able to volunteer to help RNOH whichever I can”.  Ranjna
 

Reasons our volunteers tell why they volunteer:-

“I want to support the NHS and give something back. This is my local hospital”

“I want a career in medicine”

“I want to develop my skills and knowledge”

“I want to meet people and make new friends”

“I know I will be supported and looked after by the volunteering team to use my skills in the best way”

 

Administration Support
Alister and Diane - Bedside service - landscape v4.jpg

We have a number of admin support roles around the Trust working in ward support services. These roles keep the hospital moving forward!

Patient Involvement

We have a number of project our patients using their lived experience can become involved with. From joining our Patient Group ( the Trusts critical friend) to working closing with our teams on new developments or even as new Patient Safety Partner.

Please call Diane Young 020 8909 5394 to discuss involvement and how we can best use your skills, knowledge and experience.

Ward based support

We are looking for confident, sensitive volunteers to support with patients on the wards. Chatting and support patients, handing out meals, refreshing water, answering call bells for non-clinical issues and even walking around with them following operations.

Flexi volunteer - Ad hoc one off roles

We often have the need for one off tasks so our “flexivols” are invaluable at coming in to undertake whatever needs to be done.

Contact Volunteer Services

For more information or to request a role description and application form, please contact the team at:

Volunteer Services
Royal National Orthopaedic Hospital
Brockley Hill
Stanmore
Middlesex
HA7 4LP

Email: rnoh.volunteering@nhs.net
Tel: 020 8909 5394