If you need to reset your password, you can do this from the MyCare RNOH - Password Reset page.
If you reset your MyCare password, please log out on all devices and sign back in with the new password, as stored passwords can cause your device to keep using the old one and lead to login errors when MyCare is used across multiple devices.
You will also find this link below the login or password field on the MyCare login page.
You will then be prompted to input your username and date of birth to verify your identity.
A code will then be sent to the email that we have for you on our MyCare system. Please note, this automated email will come from UCLH, not RNOH.
Copy and paste this six digit code into the box on MyCare.
This will take you the next screen where you need to create your new password
Once you’ve changed your password an email will be sent to confirm that your password has successfully been reset. Again, as this is an automated email it will come from UCLH, not RNOH.
If you are still having trouble logging in, please email the MyCare RNOH Helpdesk on rnoh.