Patient and Visitor update

As of 13 October, the Trust enhanced its Infection Prevention and Control measures across its Stanmore and Bolsover Street site. This is because we are seeing a steady increase in seasonal respiratory infections, including COVID-19 and Influenza in the community.

The measures we are putting in place are there to help keep our patients and staff safe.

​​Face Masks

Our staff will be wearing face masks in areas where patients are seen and treated, and in surrounding areas such as corridors. We are asking our patients and visitors to do the same and anyone entering our buildings without a face covering will be offered a surgical face mask to wear.

We ask that you inform our staff prior to your visit if you are exempt or are not able to tolerate a mask so that we will make appropriate arrangements. This is to ensure that there is minimal risk to you, other patients, and our staff whilst you are on the premises.

Patient Appointments

All patients are advised to check for any symptoms prior to attending appointments and inform our staff if they are symptomatic so that their appointment can be rescheduled if they are not urgent.

Respiratory infection symptoms include:

  • a high temperature or shivering
  • a new continuous cough (coughing a lot, three or more coughing episodes in 24 hrs)
  • loss or change in sense of smell and taste
  • shortness of breath
  • feeling tired or exhausted
  • an aching body (i.e. joints or muscle pain)
  • a headache
  • a sore throat
  • a blocked or runny nose
  • loss of appetite
  • diarrhoea
  • feeling sick or being sick

We welcome patients to continue to bring chaperones as needed to their outpatient appointments, but ask that patients consider minimising the number wherever possible.

Ward Visiting 

Our wards will be strictly adhering to their visiting hours and incorporating additional measures to ensure visits from family and friends remain safe. We will therefore ask visitors to:

  • Not to visit the hospital if you have any symptoms listed above.  A member our team will check visitors in and ask them to fill out a checklist of these symptoms before they will be allowed to see a patient.  A visitor who presents with any of the symptoms above, will be asked to visit at a later date when their symptoms have resolved. (Exemptions are when the visit is due to palliative or end of life care.)
  • Wear a face mask when they are in the ward including when they are with their loved one.
  • Practice good hand hygiene.

Please check the individual ward page which provide information on their visiting hours. Please note that visits from family and friends may be paused at any time due to the management of an incident (i.e. outbreaks, high-risk incidents, etc.)