What our Private Care patients say

Royal National Orthopaedic Hospital Private Care

For full details on Private Care, please go to the RNOH Private Care website.

We value all feedback from our patients on how we can improve the service we deliver. Patients and relatives are encouraged to give feedback in a variety of ways. These include speaking to the senior sister or matron directly, completing a patient satisfaction card, Say So form or participating in the Trust's Real Time Patient Feedback initiative.

Feedback from patients:

"I am writing to commend the entire staff on Private Care I am a nurse and I observed very high standards of nursing care, encouragement and reassurance. Every time I entered the ward the welcome from the staff was overwhelming and made a very difficult time in my and my family's life less stressful."

"My husband, as a patient, and I as a relative have had three admissions to PPU in the last two months. We want you to know that we have never met a kinder, more caring or more efficient team. All the staff - in no particular order - hotel, medical and office were all in their own way amazing."

"I would like to thank all the staff for their professionalism and kindness towards me."

Who do I contact for further information?
The Private Care office will be pleased to assist with any enquiries:

All enquiries Tel: 0203 947 0049
Fax: 020 8954 8914
Email: ppu@rnohppu.com
Website: RNOH Private Care

Useful documents: Size
Private Patient Unit brochure 3.74 MB
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*We use this information to make improvements to our website and appreciate any feedback you can offer. Comments are emailed to the Communications Team at RNOH. The personal information collected is only used for email replies (Name and Email) and is stored encrypted in our database for 30 days and then permanently deleted.

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Private Care