What our Private Care patients say
For full details on Private Care, please go to the RNOH Private Care website.
We value all feedback from our patients on how we can improve the service we deliver. Patients and relatives are encouraged to give feedback in a variety of ways. These include speaking to the senior sister or matron directly, completing a patient satisfaction card, Say So form or participating in the Trust's Real Time Patient Feedback initiative.
Feedback from patients:
"I am writing to commend the entire staff on Private Care I am a nurse and I observed very high standards of nursing care, encouragement and reassurance. Every time I entered the ward the welcome from the staff was overwhelming and made a very difficult time in my and my family's life less stressful."
"My husband, as a patient, and I as a relative have had three admissions to PPU in the last two months. We want you to know that we have never met a kinder, more caring or more efficient team. All the staff - in no particular order - hotel, medical and office were all in their own way amazing."
"I would like to thank all the staff for their professionalism and kindness towards me."