Published on: 27th August 2026

Patients have praised the care they received at RNOH, with the Trust once again being recognised as a better-than-expected performer nationally, further reinforcing our position as the UK's leading orthopaedic hospital.

RNOH has been recognised as one of the best-performing NHS trusts in England after being rated 'better than expected' in the Care Quality Commission's (CQC) 2025 Adult Inpatient Survey. The survey found that the proportion of patients reporting positive experiences of care at RNOH was noticeably higher than the national average.

The national survey gathers feedback from patients about their hospital stay, including whether they were treated with dignity and respect, involved in decisions about their care and kept informed throughout their treatment. More than 58,000 patients took part nationally.

For patients, the results provide further evidence of RNOH's commitment to delivering high-quality, compassionate care and ensuring that people receive the best possible experience alongside world-leading clinical outcomes.

Professor Paul Fish, RNOH Chief Executive, said: "At RNOH, we want every patient to receive not only world-leading treatment, but also the best possible experience while they are with us. These results show that patients value the care, kindness and support they receive from our staff. I'm incredibly proud of our teams, and grateful to the patients who take the time to share their feedback so we can continue to learn and improve."

Examples of areas where patients rated RNOH highly included:

  • The wait to get a bed on a ward after arrival

  • Staff taking into account patients’ individual needs

  • Patients are given information about what they should / should not do after they leave the hospital

Today's results are another strong endorsement of the care and experience patients receive at RNOH. They reflect the dedication of our staff and our commitment to continually improving our services through listening to and learning from patient feedback, helping ensure we provide the highest quality care and experience for every patient.