Care Quality Commission publishes report on the RNOH

The Care Quality Commission (CQC) has published its Report on the Royal National Orthopaedic Hospital NHS Trust (RNOH) following their inspection of the hospital in May this year. The RNOH was the first specialist hospital to be inspected under the new CQC regime.

Areas of outstanding practice identified in the report included:

  • Outstanding clinical outcomes for patients
  • The London Sarcoma Service rated excellent or good by the majority of patients
  • The pathway of care in the Trust’s spinal cord injury centre was described as “world class” by patients and in independent reviews

The CQC recognised that the Stanmore estate, whilst safe, is not fit for purpose as it does not provide an adequate environment to care for and treat our patients. As such, the overall CQC rating for the Trust is 'Requires Improvement'. 

Rob Hurd, Chief Executive said: “We were delighted to be a pilot specialist Trust inspection site and welcomed the opportunity to contribute to the development of the process for inspecting specialist hospitals. I am particularly pleased to note that we have gained more “outstanding” ratings for our services and patient care than any other hospital, in particular outstanding medical care. The feedback we have received is welcome as it enables us to improve our services even further.

We accept that there are areas that need improvement, in particular our estate and assurance processes, to ensure that the RNOH continues to provide outstanding care and effective outcomes for our patients. We are disappointed with the CQC rating of “requires improvement”. Work is already underway to address the areas of improvement highlighted by the CQC and we are confident that we can gain an overall good rating to fulfil our ambitions to rebuild the Stanmore site and gain Foundation Trust status. We have, therefore, agreed to a prompt re-inspection before the end of the year”.

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