Care Quality Commission inspection of RNOH
The week of 6th May marks an important milestone for the Royal National Orthopaedic Hospital. So that we continue to move forward with our redevelopment and Foundation Trust (FT) plans we need the Care Quality Commission (CQC) to complete a new style inspection and rate the hospital’s services. To that end, we have successfully secured the CQC to pilot a specialist hospital inspection as distinct from other types of NHS providers – we will be the first specialist hospital inspection under the new style CQC system as all the other new style inspections to date have been general hospital services.
The CQC will rate the hospital services in different categories - safety, effectiveness, responsiveness, and leadership and produce an overall rating weighted across them all. The rating will not be published until later in the year but the rating will need to be ‘outstanding’ or ‘good’ overall (other potential ratings would be ‘requiring improvement’ or ‘inadequate’) in order for us to continue on our FT and redevelopment timetable.
We are very proud of the services we provide to our patients. The ratings system is comprehensive and we welcome the fact that it is carried out by a range of our peers, experts in their field and people who experience the services we provide who engage with patients, staff and other stakeholders involved with the Trust. In simple terms, one might summarise a hospital that is rated ‘good’ as one in which we would recommend our friends and family to be treated in. An ‘outstanding’ hospital would be one leading the way and a place that people from across the country - and internationally - should learn from. There is evidence that both of these categories apply to many aspects of our services. We are also keenly aware of areas that we are working to improve, such as our inadequate estate and infrastructure, and responding to some of the concerns staff report in our staff survey.
We know that our estate is safe but not fit for modern healthcare and it is therefore all the more remarkable that our staff consistently achieve such high quality care and successful clinical outcomes for our patients.