Complete our survey to help improve our phone system

phone keypad

We are always seeking ways to improve the service we give to you. That includes the ways we communicate. We're keen to know your experience of contacting the RNOH by phone. Using your feedback from this Patient Communication Questionnaire, we will seek to improve our telephony system to ensure we give the best service we can to patients, families and health professionals.

We understand that sometimes lines are busy or you get directed to the wrong person or department. That can be frustrating and often distressing. We're looking at ways to make sure this does not happen and your feedback is an important part of improving our phone system at the RNOH.

By taking a few minutes to answer some simple questions, you'll be helping us to help you. Be honest please! Thank you.

Patient Communication Questionnaire

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