Quality Account - consultation on RNOH's 2012/13 priorities

All NHS Trusts are required by the Department of Health to produce an annual Quality Account. The account enables us to report to the public on our commitment to and progress on assessing quality across all of our services. Part of the process involves giving staff, patients and commissioners the chance to scrutinise the Trust’s performance in assessing and improving the quality of its services.

Also, the account sets out our priorities for quality improvement during 2012/2013, and we would like your views on what these priorities should be.

The current potential priorities are:

  • Continue to monitor avoidable infection and maintain current low levels
  • Respond to poor scoring areas identified in the patient survey to improve patient experience
  • Reduce pressure sore incidence

Also, priorities will be set in line with our commissioner’s intentions and the NHS Outcomes Framework for 2012/13, which will include:

  • Smoking cessation
  • Dementia
  • Vulnerable patients
  • Patient reported outcome measures (PROMs)

Please let us know your thoughts on our priorities or any others which you think we should include.

You can give your views by:

Email: 
stuart.coalwood@rnoh.nhs.uk

Post:
Stuart Coalwood
Assistant Director of External Compliance and Quality Assurance
Royal National Orthopaedic Hospital NHS Trust
Brockley Hill
Stanmore
Middlesex
HA7 4LP

Please note the consultation closes on Thursday 27 April 2012.

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