New project to improve patient experience

A new project has been launched at the RNOH, which will strive to improve patient experience.

The project was launched on Monday 6 February and aims to discharge patients by 11am.

Kelly Nicholls, discharge liaison sister, said the 11am discharge project is a fundamental step towards the smooth running of a patient’s journey.

“By discharging patients at 11am, we will not only improve the patients’ experience but empower them to take control of their journey from admission to discharge".

For further information, please contact the admissions office on 020 8909 5128. 

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